/* ============================================================
   WFM OPERATIONS COMMAND CENTER — STYLES
   Aesthetic: Industrial Ops Terminal / Military Grade Dashboard
   ============================================================ */

:root {
  --bg-base: #080c10;
  --bg-panel: #0d1117;
  --bg-panel2: #111820;
  --bg-hover: #1a2535;
  --border: #1e2d3d;
  --border-bright: #2a4060;
  --accent: #00c8ff;
  --accent2: #00ff9d;
  --accent3: #ff6b35;
  --accent4: #ffd60a;
  --danger: #ff3b3b;
  --warn: #ff9500;
  --success: #00e676;
  --muted: #4a6080;
  --text-primary: #d6e8ff;
  --text-secondary: #7090a0;
  --text-mono: #00c8ff;
  --font-ui: 'Barlow', sans-serif;
  --font-cond: 'Barlow Condensed', sans-serif;
  --font-mono: 'Share Tech Mono', monospace;
  --radius: 4px;
  --radius-lg: 8px;
  --shadow: 0 2px 16px rgba(0,0,0,0.5);
  --glow: 0 0 12px rgba(0,200,255,0.15);
}

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { scroll-behavior: smooth; }

body {
  background: var(--bg-base);
  color: var(--text-primary);
  font-family: var(--font-ui);
  font-size: 13px;
  line-height: 1.5;
  min-height: 100vh;
  overflow-x: hidden;
}

/* Scanline effect overlay */
body::before {
  content: '';
  position: fixed;
  inset: 0;
  background: repeating-linear-gradient(
    0deg,
    transparent,
    transparent 2px,
    rgba(0,0,0,0.03) 2px,
    rgba(0,0,0,0.03) 4px
  );
  pointer-events: none;
  z-index: 9999;
}

/* ============ HEADER ============ */
.header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 24px;
  background: linear-gradient(135deg, #0a0f16 0%, #0d1520 100%);
  border-bottom: 2px solid var(--accent);
  box-shadow: 0 0 30px rgba(0,200,255,0.08);
  position: sticky;
  top: 0;
  z-index: 100;
}

.header-left {
  display: flex;
  align-items: center;
  gap: 14px;
}

.logo-mark {
  font-size: 32px;
  color: var(--accent);
  line-height: 1;
  text-shadow: 0 0 20px var(--accent);
  animation: pulse-glow 3s ease-in-out infinite;
}

@keyframes pulse-glow {
  0%, 100% { text-shadow: 0 0 10px var(--accent); }
  50% { text-shadow: 0 0 30px var(--accent), 0 0 60px var(--accent); }
}

.main-title {
  font-family: var(--font-cond);
  font-size: 26px;
  font-weight: 900;
  letter-spacing: 0.12em;
  color: var(--text-primary);
  line-height: 1;
}

.sub-title {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  letter-spacing: 0.15em;
  display: block;
  margin-top: 2px;
}

.header-center {
  display: flex;
  align-items: center;
  gap: 20px;
}

.live-badge {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 4px 12px;
  border: 1px solid var(--danger);
  border-radius: 2px;
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.2em;
  color: var(--danger);
}

.live-dot {
  width: 7px;
  height: 7px;
  background: var(--danger);
  border-radius: 50%;
  animation: blink 1s step-end infinite;
}

@keyframes blink {
  0%, 100% { opacity: 1; }
  50% { opacity: 0; }
}

.live-clock {
  font-family: var(--font-mono);
  font-size: 28px;
  color: var(--accent);
  letter-spacing: 0.05em;
  text-shadow: 0 0 20px rgba(0,200,255,0.4);
  line-height: 1;
}

.live-date {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  letter-spacing: 0.1em;
  margin-top: 2px;
  text-align: center;
}

.header-right {
  display: flex;
  align-items: center;
  gap: 14px;
}

.shift-indicator {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
}

.shift-label {
  font-size: 9px;
  font-family: var(--font-mono);
  color: var(--muted);
  letter-spacing: 0.15em;
}

.shift-zone-value {
  font-family: var(--font-cond);
  font-size: 18px;
  font-weight: 700;
  color: var(--accent4);
  letter-spacing: 0.1em;
}

.btn-refresh {
  background: transparent;
  border: 1px solid var(--border-bright);
  color: var(--accent);
  padding: 6px 14px;
  font-family: var(--font-mono);
  font-size: 11px;
  cursor: pointer;
  border-radius: var(--radius);
  transition: all 0.2s;
  letter-spacing: 0.05em;
}

.btn-refresh:hover {
  background: var(--accent);
  color: var(--bg-base);
  box-shadow: 0 0 14px rgba(0,200,255,0.4);
}

/* ============ WEEKEND BANNER ============ */
.weekend-banner {
  background: linear-gradient(90deg, #ff6b35 0%, #ffd60a 100%);
  color: #000;
  padding: 8px 24px;
  font-family: var(--font-mono);
  font-weight: bold;
  font-size: 12px;
  letter-spacing: 0.15em;
  display: flex;
  gap: 40px;
  align-items: center;
}

/* ============ NAV TABS ============ */
.nav-tabs {
  display: flex;
  gap: 2px;
  padding: 0 24px;
  background: #09111a;
  border-bottom: 1px solid var(--border);
}

.tab-btn {
  background: transparent;
  border: none;
  border-bottom: 3px solid transparent;
  color: var(--text-secondary);
  padding: 12px 20px;
  font-family: var(--font-cond);
  font-size: 13px;
  font-weight: 600;
  letter-spacing: 0.08em;
  cursor: pointer;
  transition: all 0.2s;
}

.tab-btn:hover { color: var(--text-primary); }

.tab-btn.active {
  color: var(--accent);
  border-bottom-color: var(--accent);
}

/* ============ TAB CONTENT ============ */
.tab-content {
  display: none;
  padding: 20px 24px;
  animation: fadeIn 0.25s ease;
}

.tab-content.active { display: block; }

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ============ KPI ROW ============ */
.kpi-row {
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  gap: 12px;
  margin-bottom: 20px;
}

.kpi-card {
  background: var(--bg-panel);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 16px;
  position: relative;
  overflow: hidden;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.kpi-card:hover {
  border-color: var(--accent);
  box-shadow: var(--glow);
}

.kpi-card::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--accent), transparent);
}

.kpi-card.kpi-errors::before {
  background: linear-gradient(90deg, var(--danger), transparent);
}

.kpi-icon {
  font-size: 22px;
  margin-bottom: 8px;
}

.kpi-value {
  font-family: var(--font-cond);
  font-size: 26px;
  font-weight: 900;
  color: var(--accent);
  line-height: 1;
}

.kpi-errors .kpi-value { color: var(--danger); }

.kpi-label {
  font-family: var(--font-cond);
  font-size: 11px;
  font-weight: 600;
  color: var(--text-secondary);
  letter-spacing: 0.08em;
  margin-top: 4px;
  text-transform: uppercase;
}

.kpi-sub {
  font-size: 10px;
  color: var(--muted);
  font-family: var(--font-mono);
  margin-top: 2px;
}

.kpi-bar {
  height: 3px;
  background: var(--border);
  border-radius: 2px;
  margin-top: 12px;
  overflow: hidden;
}

.kpi-fill {
  height: 100%;
  background: linear-gradient(90deg, var(--accent), var(--accent2));
  border-radius: 2px;
  transition: width 0.6s ease;
}

.error-fill {
  background: linear-gradient(90deg, var(--danger), var(--warn));
}

/* ============ MAIN GRID ============ */
.main-grid {
  display: grid;
  grid-template-columns: 300px 1fr;
  grid-template-rows: auto auto;
  gap: 16px;
}

/* ============ PANELS ============ */
.panel {
  background: var(--bg-panel);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  overflow: hidden;
}

.panel-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 16px;
  background: var(--bg-panel2);
  border-bottom: 1px solid var(--border);
}

.panel-title {
  font-family: var(--font-cond);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.15em;
  color: var(--text-secondary);
}

.panel-badge {
  font-family: var(--font-mono);
  font-size: 10px;
  padding: 2px 8px;
  background: var(--border);
  color: var(--accent);
  border-radius: 2px;
  border: 1px solid var(--border-bright);
}

/* ============ AGENT PANEL ============ */
.agent-panel {
  grid-row: 1 / 3;
}

.agent-cards {
  padding: 12px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.agent-card {
  background: var(--bg-panel2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 12px;
  transition: border-color 0.2s;
  position: relative;
  overflow: hidden;
}

.agent-card.active-agent { border-left: 3px solid var(--success); }
.agent-card.inactive-agent { border-left: 3px solid var(--muted); opacity: 0.6; }
.agent-card.pto-agent { border-left: 3px solid var(--warn); }
.agent-card.break-agent { border-left: 3px solid var(--accent4); }

.agent-name {
  font-family: var(--font-cond);
  font-size: 16px;
  font-weight: 700;
  letter-spacing: 0.06em;
}

.agent-shift {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  margin-top: 2px;
}

.agent-status-row {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 8px;
  flex-wrap: wrap;
}

.status-pill {
  font-family: var(--font-mono);
  font-size: 9px;
  padding: 2px 8px;
  border-radius: 2px;
  letter-spacing: 0.1em;
  font-weight: bold;
}

.pill-active { background: rgba(0,230,118,0.15); color: var(--success); border: 1px solid var(--success); }
.pill-inactive { background: rgba(74,96,128,0.15); color: var(--muted); border: 1px solid var(--muted); }
.pill-pto { background: rgba(255,149,0,0.15); color: var(--warn); border: 1px solid var(--warn); }
.pill-break { background: rgba(255,214,10,0.15); color: var(--accent4); border: 1px solid var(--accent4); }
.pill-lunch { background: rgba(255,107,53,0.15); color: var(--accent3); border: 1px solid var(--accent3); }
.pill-buffer { background: rgba(0,200,255,0.1); color: var(--accent); border: 1px solid var(--accent); }

.agent-task-count {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--text-secondary);
}

.agent-progress-bar {
  height: 2px;
  background: var(--border);
  border-radius: 1px;
  margin-top: 8px;
}

.agent-progress-fill {
  height: 100%;
  background: var(--accent2);
  border-radius: 1px;
  transition: width 0.5s;
}

/* ============ TIMELINE ============ */
.timeline-panel { grid-column: 2; }

.timeline-scroll {
  padding: 12px;
  max-height: 340px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.timeline-scroll::-webkit-scrollbar { width: 4px; }
.timeline-scroll::-webkit-scrollbar-track { background: var(--border); }
.timeline-scroll::-webkit-scrollbar-thumb { background: var(--accent); border-radius: 2px; }

.timeline-item {
  display: grid;
  grid-template-columns: 70px 140px 1fr 80px;
  gap: 10px;
  align-items: center;
  padding: 8px 10px;
  background: var(--bg-panel2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 12px;
  transition: background 0.2s;
}

.timeline-item:hover { background: var(--bg-hover); }

.timeline-item.is-current {
  border-color: var(--accent);
  background: rgba(0,200,255,0.06);
  box-shadow: 0 0 10px rgba(0,200,255,0.1);
}

.timeline-item.is-past { opacity: 0.55; }
.timeline-item.is-missed { border-color: var(--danger); background: rgba(255,59,59,0.06); }

.tl-time {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--accent);
}

.tl-task {
  font-family: var(--font-cond);
  font-weight: 600;
  font-size: 13px;
  letter-spacing: 0.03em;
}

.tl-owner { font-size: 11px; color: var(--text-secondary); }

.tl-status {
  font-family: var(--font-mono);
  font-size: 9px;
  text-align: right;
  letter-spacing: 0.08em;
}

.status-done { color: var(--success); }
.status-pending { color: var(--accent4); }
.status-missed { color: var(--danger); }
.status-in-progress { color: var(--accent); }
.status-delayed { color: var(--warn); }

/* ============ CHART ============ */
.chart-panel { grid-column: 2; }

.chart-area {
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.chart-row {
  display: flex;
  align-items: center;
  gap: 10px;
}

.chart-label {
  font-family: var(--font-cond);
  font-weight: 600;
  font-size: 13px;
  width: 80px;
  flex-shrink: 0;
}

.chart-bar-track {
  flex: 1;
  height: 24px;
  background: var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  position: relative;
}

.chart-bar-fill {
  height: 100%;
  border-radius: var(--radius);
  transition: width 0.8s ease;
  position: relative;
  display: flex;
  align-items: center;
  padding-left: 8px;
}

.chart-bar-fill span {
  font-family: var(--font-mono);
  font-size: 10px;
  color: #000;
  font-weight: bold;
  white-space: nowrap;
}

.chart-count {
  font-family: var(--font-mono);
  font-size: 12px;
  width: 30px;
  text-align: right;
  color: var(--text-secondary);
}

/* ============ CURRENT TASKS ============ */
.current-tasks-panel { grid-column: 1; }

.current-tasks-list {
  padding: 12px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  max-height: 280px;
  overflow-y: auto;
}

.current-task-item {
  padding: 10px 12px;
  background: var(--bg-panel2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  border-left: 3px solid var(--accent);
}

.ct-task-name {
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 14px;
}

.ct-owner {
  font-size: 11px;
  color: var(--text-secondary);
  margin-top: 2px;
}

.ct-meta {
  display: flex;
  gap: 8px;
  margin-top: 6px;
  flex-wrap: wrap;
}

/* ============ SCHEDULE TAB ============ */
.schedule-controls {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 16px;
  flex-wrap: wrap;
}

.ctrl-label {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  letter-spacing: 0.1em;
}

.ctrl-input, .ctrl-select, .ctrl-textarea {
  background: var(--bg-panel2);
  border: 1px solid var(--border-bright);
  color: var(--text-primary);
  padding: 7px 10px;
  border-radius: var(--radius);
  font-family: var(--font-ui);
  font-size: 12px;
  outline: none;
  transition: border-color 0.2s;
}

.ctrl-input:focus, .ctrl-select:focus, .ctrl-textarea:focus {
  border-color: var(--accent);
}

.ctrl-select option { background: var(--bg-panel2); }

.schedule-table-wrap {
  overflow-x: auto;
  border-radius: var(--radius-lg);
  border: 1px solid var(--border);
}

.schedule-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 12px;
}

.schedule-table th {
  background: var(--bg-panel2);
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--text-secondary);
  padding: 10px 12px;
  text-align: left;
  border-bottom: 1px solid var(--border);
  white-space: nowrap;
  position: sticky;
  top: 0;
  z-index: 10;
}

.schedule-table td {
  padding: 9px 12px;
  border-bottom: 1px solid var(--border);
  vertical-align: middle;
}

.schedule-table tr:hover td { background: var(--bg-hover); }

.schedule-table tr.row-missed td { background: rgba(255,59,59,0.05); }
.schedule-table tr.row-done td { background: rgba(0,230,118,0.03); }
.schedule-table tr.row-current td { background: rgba(0,200,255,0.05); }

.task-tag {
  display: inline-block;
  padding: 2px 8px;
  border-radius: 2px;
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: bold;
  letter-spacing: 0.05em;
}

.tag-cii { background: rgba(0,200,255,0.15); color: var(--accent); }
.tag-status { background: rgba(0,255,157,0.12); color: var(--accent2); }
.tag-staffing { background: rgba(255,107,53,0.15); color: var(--accent3); }
.tag-ops { background: rgba(255,214,10,0.12); color: var(--accent4); }
.tag-eod { background: rgba(147,51,234,0.2); color: #c084fc; }
.tag-email { background: rgba(74,96,128,0.3); color: #7eb8d4; }
.tag-briefing { background: rgba(255,149,0,0.15); color: var(--warn); }

.btn-small {
  padding: 4px 10px;
  font-size: 11px;
  font-family: var(--font-mono);
  border-radius: var(--radius);
  cursor: pointer;
  border: 1px solid var(--border-bright);
  background: transparent;
  color: var(--accent);
  transition: all 0.15s;
}

.btn-small:hover { background: var(--accent); color: var(--bg-base); }

/* ============ PTO TAB ============ */
.pto-grid {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 14px;
  margin-bottom: 20px;
}

.pto-card {
  background: var(--bg-panel);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 20px 16px;
  text-align: center;
  transition: border-color 0.2s;
}

.pto-card.pto-on { border-color: var(--warn); background: rgba(255,149,0,0.06); }

.pto-agent-name {
  font-family: var(--font-cond);
  font-size: 20px;
  font-weight: 700;
  margin-bottom: 4px;
}

.pto-agent-shift {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  margin-bottom: 14px;
}

.pto-toggle {
  display: flex;
  gap: 6px;
  justify-content: center;
}

.pto-btn {
  flex: 1;
  padding: 8px;
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: bold;
  letter-spacing: 0.08em;
  border-radius: var(--radius);
  cursor: pointer;
  border: 1px solid var(--border-bright);
  background: transparent;
  color: var(--text-secondary);
  transition: all 0.2s;
}

.pto-btn.pto-present-active {
  background: rgba(0,230,118,0.2);
  color: var(--success);
  border-color: var(--success);
}

.pto-btn.pto-pto-active {
  background: rgba(255,149,0,0.2);
  color: var(--warn);
  border-color: var(--warn);
}

.pto-backup-info {
  margin-top: 12px;
  font-size: 11px;
  color: var(--muted);
  font-family: var(--font-mono);
  min-height: 30px;
}

.pto-impact-content {
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.impact-row {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 8px 12px;
  background: var(--bg-panel2);
  border-radius: var(--radius);
  border: 1px solid var(--border);
}

.impact-icon { font-size: 16px; }
.impact-text { font-size: 12px; flex: 1; }
.impact-level {
  font-family: var(--font-mono);
  font-size: 10px;
  padding: 2px 8px;
  border-radius: 2px;
}

.impact-high { background: rgba(255,59,59,0.2); color: var(--danger); }
.impact-med { background: rgba(255,149,0,0.2); color: var(--warn); }
.impact-low { background: rgba(0,230,118,0.15); color: var(--success); }

/* ============ BREAKS TAB ============ */
.breaks-header-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-bottom: 16px;
}

.break-rules-list {
  list-style: none;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  font-size: 12px;
  color: var(--text-secondary);
}

.break-rules-list strong { color: var(--text-primary); }

.coverage-status {
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.coverage-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 8px 12px;
  background: var(--bg-panel2);
  border-radius: var(--radius);
  border: 1px solid var(--border);
}

.break-schedule-grid {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 12px;
  padding: 16px;
}

.break-agent-col {
  background: var(--bg-panel2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
}

.break-agent-header {
  background: var(--border);
  padding: 8px 10px;
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 13px;
  text-align: center;
}

.break-slot {
  padding: 10px;
  border-bottom: 1px solid var(--border);
  font-size: 11px;
}

.break-slot:last-child { border-bottom: none; }

.break-type {
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: bold;
  margin-bottom: 2px;
}

.break-lunch-type { color: var(--accent3); }
.break-break-type { color: var(--accent4); }

.break-time {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--accent);
}

.break-backup {
  font-size: 10px;
  color: var(--muted);
  margin-top: 2px;
}

/* ============ ERROR TAB ============ */
.error-controls {
  display: flex;
  align-items: center;
  gap: 16px;
  margin-bottom: 16px;
}

.error-summary {
  display: flex;
  gap: 16px;
  flex-wrap: wrap;
}

.error-stat {
  display: flex;
  align-items: center;
  gap: 6px;
  font-family: var(--font-mono);
  font-size: 11px;
}

.error-stat-count {
  font-family: var(--font-cond);
  font-size: 18px;
  font-weight: 900;
  color: var(--danger);
}

.error-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 12px;
}

.error-table th {
  background: var(--bg-panel2);
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--text-secondary);
  padding: 10px 12px;
  text-align: left;
  border-bottom: 1px solid var(--border);
}

.error-table td {
  padding: 9px 12px;
  border-bottom: 1px solid var(--border);
  vertical-align: middle;
}

.error-table tr:hover td { background: var(--bg-hover); }

.error-type-badge {
  display: inline-block;
  padding: 2px 8px;
  border-radius: 2px;
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: bold;
}

.err-delay { background: rgba(255,149,0,0.2); color: var(--warn); }
.err-missed { background: rgba(255,59,59,0.2); color: var(--danger); }
.err-sla { background: rgba(255,59,59,0.3); color: #ff6b6b; }
.err-aht { background: rgba(255,214,10,0.2); color: var(--accent4); }
.err-wrong { background: rgba(147,51,234,0.2); color: #c084fc; }
.err-skilling { background: rgba(0,200,255,0.15); color: var(--accent); }

.btn-resolve {
  background: transparent;
  border: 1px solid var(--success);
  color: var(--success);
  padding: 3px 10px;
  font-family: var(--font-mono);
  font-size: 10px;
  border-radius: var(--radius);
  cursor: pointer;
  transition: all 0.15s;
}

.btn-resolve:hover { background: var(--success); color: var(--bg-base); }

/* ============ ARCHIVE TAB ============ */
.archive-controls {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 16px;
  flex-wrap: wrap;
}

.archive-table-wrap {
  overflow-x: auto;
  max-height: 600px;
  overflow-y: auto;
}

.archive-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 11px;
}

.archive-table th {
  background: var(--bg-panel2);
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 10px;
  letter-spacing: 0.1em;
  color: var(--text-secondary);
  padding: 8px 10px;
  text-align: left;
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  z-index: 5;
}

.archive-table td {
  padding: 7px 10px;
  border-bottom: 1px solid var(--border);
  font-family: var(--font-mono);
}

.archive-table tr:hover td { background: var(--bg-hover); }

/* ============ BUTTONS ============ */
.btn-primary {
  background: var(--accent);
  color: var(--bg-base);
  border: none;
  padding: 8px 18px;
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: bold;
  border-radius: var(--radius);
  cursor: pointer;
  letter-spacing: 0.05em;
  transition: all 0.2s;
}

.btn-primary:hover {
  background: #33d6ff;
  box-shadow: 0 0 18px rgba(0,200,255,0.4);
}

.btn-secondary {
  background: transparent;
  color: var(--text-secondary);
  border: 1px solid var(--border-bright);
  padding: 8px 18px;
  font-family: var(--font-mono);
  font-size: 12px;
  border-radius: var(--radius);
  cursor: pointer;
  letter-spacing: 0.05em;
  transition: all 0.2s;
}

.btn-secondary:hover {
  color: var(--text-primary);
  border-color: var(--text-secondary);
}

/* ============ MODALS ============ */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.75);
  z-index: 200;
  backdrop-filter: blur(3px);
}

.modal {
  position: fixed;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  z-index: 201;
  background: var(--bg-panel);
  border: 1px solid var(--border-bright);
  border-radius: var(--radius-lg);
  width: 420px;
  max-width: 95vw;
  box-shadow: 0 20px 60px rgba(0,0,0,0.8);
  animation: slideIn 0.2s ease;
}

@keyframes slideIn {
  from { transform: translate(-50%, -55%); opacity: 0; }
  to { transform: translate(-50%, -50%); opacity: 1; }
}

.modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 20px;
  border-bottom: 1px solid var(--border);
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 15px;
  letter-spacing: 0.1em;
}

.modal-header button {
  background: none;
  border: none;
  color: var(--muted);
  font-size: 16px;
  cursor: pointer;
  transition: color 0.2s;
}

.modal-header button:hover { color: var(--danger); }

.modal-body {
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.modal-body label {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  letter-spacing: 0.1em;
  margin-bottom: -6px;
}

.modal-body .ctrl-input,
.modal-body .ctrl-select,
.modal-body .ctrl-textarea {
  width: 100%;
}

.modal-footer {
  padding: 16px 20px;
  border-top: 1px solid var(--border);
  display: flex;
  gap: 10px;
  justify-content: flex-end;
}

/* ============ UTILITIES ============ */
.hidden { display: none !important; }

.text-success { color: var(--success); }
.text-danger { color: var(--danger); }
.text-warn { color: var(--warn); }
.text-accent { color: var(--accent); }
.text-muted { color: var(--muted); }

.mono { font-family: var(--font-mono); }
.cond { font-family: var(--font-cond); }

/* Risk highlight */
.risk-row {
  position: relative;
}

.risk-row::after {
  content: '⚠ LOW COVERAGE';
  position: absolute;
  right: 10px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 9px;
  color: var(--warn);
  letter-spacing: 0.08em;
}

/* Scrollbar */
::-webkit-scrollbar { width: 5px; height: 5px; }
::-webkit-scrollbar-track { background: var(--bg-base); }
::-webkit-scrollbar-thumb { background: var(--border-bright); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: var(--accent); }

/* ============ RESPONSIVE ============ */
@media (max-width: 1200px) {
  .kpi-row { grid-template-columns: repeat(3, 1fr); }
  .main-grid { grid-template-columns: 1fr; }
  .agent-panel { grid-row: auto; }
  .pto-grid { grid-template-columns: repeat(3, 1fr); }
  .break-schedule-grid { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 768px) {
  .header { flex-wrap: wrap; gap: 10px; }
  .kpi-row { grid-template-columns: repeat(2, 1fr); }
  .pto-grid { grid-template-columns: 1fr 1fr; }
  .break-schedule-grid { grid-template-columns: 1fr; }
  .nav-tabs { overflow-x: auto; }
  .tab-btn { white-space: nowrap; font-size: 11px; padding: 10px 14px; }
  .live-clock { font-size: 20px; }
  .breaks-header-row { grid-template-columns: 1fr; }
}

/* ============ AI INSIGHTS PANEL ============ */
.ai-insights-panel {
  margin-bottom: 16px;
  position: relative;
  overflow: visible;
}

.ai-insights-panel::before {
  content: '';
  position: absolute;
  inset: -1px;
  border-radius: var(--radius-lg);
  background: linear-gradient(135deg, rgba(0,200,255,0.08), rgba(0,230,118,0.05), transparent);
  pointer-events: none;
  z-index: 0;
}

.ai-badge {
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.12em;
  padding: 3px 10px;
  border-radius: 2px;
}

.ai-badge-critical {
  background: rgba(255,59,59,0.15);
  color: var(--danger);
  border: 1px solid var(--danger);
  animation: pulse-danger 1.5s ease-in-out infinite;
}

.ai-badge-warning {
  background: rgba(255,149,0,0.15);
  color: var(--warn);
  border: 1px solid var(--warn);
}

.ai-badge-ok {
  background: rgba(0,230,118,0.12);
  color: var(--success);
  border: 1px solid var(--success);
}

@keyframes pulse-danger {
  0%, 100% { box-shadow: 0 0 0 0 rgba(255,59,59,0.4); }
  50% { box-shadow: 0 0 0 6px rgba(255,59,59,0); }
}

.ai-insights-body {
  padding: 10px 16px 14px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  position: relative;
  z-index: 1;
}

.ai-scanning {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--muted);
  letter-spacing: 0.1em;
  animation: blink 1.2s step-end infinite;
  padding: 4px 0;
}

.ai-card {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 14px;
  border-radius: var(--radius);
  font-family: var(--font-ui);
  font-size: 12px;
  line-height: 1.4;
  flex: 1 1 280px;
  min-width: 240px;
  max-width: 520px;
  transition: transform 0.15s;
}

.ai-card:hover { transform: translateY(-1px); }

.ai-card-critical {
  background: rgba(255,59,59,0.1);
  border: 1px solid rgba(255,59,59,0.4);
  color: #ffaaaa;
}

.ai-card-warning {
  background: rgba(255,149,0,0.1);
  border: 1px solid rgba(255,149,0,0.35);
  color: #ffc87a;
}

.ai-card-info {
  background: rgba(0,200,255,0.08);
  border: 1px solid rgba(0,200,255,0.25);
  color: var(--text-secondary);
}

.ai-card-ok {
  background: rgba(0,230,118,0.07);
  border: 1px solid rgba(0,230,118,0.2);
  color: var(--success);
}

.ai-card-icon {
  font-size: 15px;
  flex-shrink: 0;
}

.ai-card-text {
  flex: 1;
}

/* ============ ANALYTICS ROW ============ */
.analytics-row {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
  margin-bottom: 20px;
}

.analytic-card {
  background: var(--bg-panel2);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 14px 16px;
  position: relative;
  overflow: hidden;
  transition: border-color 0.2s;
}

.analytic-card:hover { border-color: var(--border-bright); }

.analytic-card::after {
  content: '';
  position: absolute;
  bottom: 0; left: 0; right: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--accent), transparent);
  opacity: 0.4;
}

.analytic-card.analytic-risk::after {
  background: linear-gradient(90deg, var(--warn), transparent);
}

.analytic-label {
  font-family: var(--font-mono);
  font-size: 9px;
  color: var(--muted);
  letter-spacing: 0.15em;
  text-transform: uppercase;
  margin-bottom: 6px;
}

.analytic-value {
  font-family: var(--font-cond);
  font-size: 30px;
  font-weight: 900;
  color: var(--accent);
  line-height: 1;
  letter-spacing: -0.01em;
}

.analytic-sub {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  margin-top: 4px;
}

/* ============ REASSIGNED BADGE ============ */
.badge-reassigned {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: 9px;
  color: var(--accent4);
  background: rgba(255,214,10,0.12);
  border: 1px solid rgba(255,214,10,0.3);
  border-radius: 2px;
  padding: 1px 5px;
  letter-spacing: 0.05em;
  vertical-align: middle;
  margin-left: 4px;
}

/* Responsive adjustments */
@media (max-width: 1200px) {
  .analytics-row { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 768px) {
  .analytics-row { grid-template-columns: 1fr 1fr; }
  .ai-card { flex: 1 1 100%; max-width: 100%; }
}

/* ============ ANALYST MANAGER MODAL ============ */
.analyst-mgr-row {
  display: flex;
  gap: 8px;
  align-items: center;
  padding: 8px 0;
  border-bottom: 1px solid var(--border);
}
.analyst-mgr-row:last-child { border-bottom: none; }

/* ============ AUDIT TAG ============ */
.tag-audit { background: rgba(192,132,252,0.15); color: #c084fc; }

/* ============ CURRENT TASK EDIT BUTTON ============ */
.current-task-item { justify-content: space-between; display: flex; flex-direction: column; }
.current-task-item .btn-small { align-self: flex-end; margin-top: 6px; }

/* ============ SEO CONTENT SECTION ============ */
#tab-about {
  max-width: 900px;
  margin: 0 auto;
}
.seo-section {
  background: var(--bg-panel);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 32px 36px;
  margin-bottom: 24px;
}
.seo-section h2 {
  font-family: var(--font-cond);
  font-size: 22px;
  font-weight: 900;
  letter-spacing: 0.08em;
  color: var(--accent);
  margin-bottom: 16px;
  text-transform: uppercase;
}
.seo-section h3 {
  font-family: var(--font-cond);
  font-size: 15px;
  font-weight: 700;
  color: var(--text-primary);
  margin: 20px 0 8px;
  letter-spacing: 0.05em;
}
.seo-section p {
  color: var(--text-secondary);
  line-height: 1.8;
  font-size: 13px;
  margin-bottom: 12px;
}
.seo-section ul {
  list-style: none;
  padding: 0;
  margin: 0 0 12px;
}
.seo-section ul li {
  color: var(--text-secondary);
  font-size: 13px;
  padding: 4px 0 4px 16px;
  position: relative;
  line-height: 1.7;
}
.seo-section ul li::before {
  content: '▸';
  position: absolute;
  left: 0;
  color: var(--accent);
}
.seo-faq-item {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  margin-bottom: 12px;
  overflow: hidden;
}
.seo-faq-q {
  padding: 14px 18px;
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 14px;
  letter-spacing: 0.04em;
  cursor: pointer;
  background: var(--bg-panel2);
  color: var(--text-primary);
  display: flex;
  justify-content: space-between;
  align-items: center;
  user-select: none;
}
.seo-faq-q:hover { color: var(--accent); }
.seo-faq-a {
  display: none;
  padding: 14px 18px;
  color: var(--text-secondary);
  font-size: 13px;
  line-height: 1.8;
  border-top: 1px solid var(--border);
}
.seo-faq-a.open { display: block; }
.seo-feature-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
  margin-top: 16px;
}
.seo-feature-card {
  background: var(--bg-panel2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px;
}
.seo-feature-card .feature-icon { font-size: 24px; margin-bottom: 8px; }
.seo-feature-card .feature-title {
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 13px;
  color: var(--text-primary);
  letter-spacing: 0.05em;
  margin-bottom: 6px;
}
.seo-feature-card .feature-desc { font-size: 12px; color: var(--text-secondary); line-height: 1.6; }

/* Analyst manager button */
.btn-mgr {
  background: transparent;
  border: 1px solid var(--accent2);
  color: var(--accent2);
  padding: 6px 14px;
  font-family: var(--font-mono);
  font-size: 11px;
  cursor: pointer;
  border-radius: var(--radius);
  transition: all 0.2s;
}
.btn-mgr:hover { background: var(--accent2); color: var(--bg-base); }

@media (max-width: 1200px) {
  .seo-feature-grid { grid-template-columns: 1fr 1fr; }
  .pto-grid { grid-template-columns: repeat(3, 1fr); }
}
@media (max-width: 768px) {
  .seo-feature-grid { grid-template-columns: 1fr; }
  .seo-section { padding: 20px; }
}

/* ============================================================
   NEW ADDITIONS — v3: Login, RBAC, Error CC, Break Overrides
   ============================================================ */

/* ============ LOGIN SCREEN ============ */
.login-screen {
  position: fixed;
  inset: 0;
  background: var(--bg-base);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 9999;
  background-image:
    radial-gradient(ellipse at 20% 50%, rgba(0,200,255,0.04) 0%, transparent 60%),
    radial-gradient(ellipse at 80% 20%, rgba(0,255,157,0.03) 0%, transparent 50%);
}

.login-box {
  background: var(--bg-panel);
  border: 1px solid var(--border-bright);
  border-radius: 12px;
  padding: 48px 52px;
  width: 420px;
  max-width: 95vw;
  text-align: center;
  box-shadow: 0 40px 80px rgba(0,0,0,0.6), 0 0 60px rgba(0,200,255,0.05);
  animation: slideIn 0.35s ease;
}

.login-logo {
  font-size: 52px;
  color: var(--accent);
  text-shadow: 0 0 30px var(--accent);
  animation: pulse-glow 3s ease-in-out infinite;
  margin-bottom: 12px;
}

.login-title {
  font-family: var(--font-cond);
  font-size: 28px;
  font-weight: 900;
  letter-spacing: 0.18em;
  color: var(--text-primary);
  line-height: 1;
}

.login-subtitle {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  letter-spacing: 0.18em;
  margin-top: 4px;
  margin-bottom: 36px;
}

.login-fields {
  display: flex;
  flex-direction: column;
  gap: 14px;
  text-align: left;
}

.login-field-group {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.login-label {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  letter-spacing: 0.15em;
}

.login-input {
  background: var(--bg-base);
  border: 1px solid var(--border-bright);
  color: var(--text-primary);
  padding: 11px 14px;
  border-radius: var(--radius);
  font-family: var(--font-mono);
  font-size: 14px;
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
  letter-spacing: 0.06em;
}

.login-input:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 2px rgba(0,200,255,0.12);
}

.login-error {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--danger);
  background: rgba(255,59,59,0.1);
  border: 1px solid rgba(255,59,59,0.3);
  border-radius: var(--radius);
  padding: 8px 12px;
  text-align: center;
  letter-spacing: 0.06em;
}

.login-btn {
  background: var(--accent);
  color: var(--bg-base);
  border: none;
  padding: 12px 20px;
  font-family: var(--font-cond);
  font-size: 16px;
  font-weight: 700;
  letter-spacing: 0.14em;
  border-radius: var(--radius);
  cursor: pointer;
  transition: all 0.2s;
  width: 100%;
  margin-top: 6px;
}

.login-btn:hover {
  background: #33d6ff;
  box-shadow: 0 0 24px rgba(0,200,255,0.4);
  transform: translateY(-1px);
}

.login-hint {
  margin-top: 28px;
  display: flex;
  flex-direction: column;
  gap: 6px;
  align-items: center;
  border-top: 1px solid var(--border);
  padding-top: 20px;
}

.login-hint-row {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--muted);
  display: flex;
  align-items: center;
  gap: 8px;
}

.login-hint-role {
  display: inline-block;
  padding: 2px 8px;
  border-radius: 2px;
  font-size: 9px;
  font-weight: bold;
  letter-spacing: 0.1em;
}

.admin-role {
  background: rgba(0,200,255,0.15);
  color: var(--accent);
  border: 1px solid var(--accent);
}

.analyst-role {
  background: rgba(0,255,157,0.12);
  color: var(--accent2);
  border: 1px solid var(--accent2);
}

/* ============ USER BADGE & LOGOUT ============ */
.user-badge {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 1px;
}

.user-badge-name {
  font-family: var(--font-cond);
  font-size: 15px;
  font-weight: 700;
  color: var(--text-primary);
  letter-spacing: 0.06em;
}

.user-badge-role {
  font-family: var(--font-mono);
  font-size: 9px;
  padding: 2px 7px;
  border-radius: 2px;
  letter-spacing: 0.12em;
}

.role-admin {
  background: rgba(0,200,255,0.15);
  color: var(--accent);
  border: 1px solid var(--accent);
}

.role-analyst {
  background: rgba(0,255,157,0.12);
  color: var(--accent2);
  border: 1px solid var(--accent2);
}

.btn-logout {
  background: transparent;
  border: 1px solid rgba(255,59,59,0.4);
  color: var(--danger);
  padding: 6px 12px;
  font-family: var(--font-mono);
  font-size: 11px;
  cursor: pointer;
  border-radius: var(--radius);
  transition: all 0.2s;
  letter-spacing: 0.05em;
}

.btn-logout:hover {
  background: var(--danger);
  color: var(--bg-base);
  box-shadow: 0 0 12px rgba(255,59,59,0.4);
}

/* ============ BTN DANGER ============ */
.btn-danger {
  background: rgba(255,59,59,0.12);
  color: var(--danger);
  border: 1px solid rgba(255,59,59,0.4);
  padding: 8px 16px;
  font-family: var(--font-mono);
  font-size: 12px;
  border-radius: var(--radius);
  cursor: pointer;
  transition: all 0.2s;
}

.btn-danger:hover {
  background: var(--danger);
  color: var(--bg-base);
}

/* ============ ERROR SEVERITY BADGES ============ */
.sev-low      { background: rgba(0,230,118,0.12);  color: var(--success); border: 1px solid var(--success); }
.sev-medium   { background: rgba(255,214,10,0.15);  color: var(--accent4); border: 1px solid var(--accent4); }
.sev-high     { background: rgba(255,149,0,0.18);   color: var(--warn);    border: 1px solid var(--warn);    }
.sev-critical { background: rgba(255,59,59,0.18);   color: var(--danger);  border: 1px solid var(--danger);  }

/* ============ ERROR COMMAND CENTER ============ */
.error-command-body {
  max-height: 360px;
  overflow-y: auto;
}

.ecc-row {
  display: grid;
  grid-template-columns: 1fr 1fr auto;
  gap: 12px;
  align-items: center;
  padding: 10px 16px;
  border-bottom: 1px solid var(--border);
  transition: background 0.15s;
}

.ecc-row:last-child { border-bottom: none; }
.ecc-row:hover { background: var(--bg-hover); }

.ecc-left {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.ecc-sev {
  display: inline-block;
  padding: 2px 8px;
  border-radius: 2px;
  font-family: var(--font-mono);
  font-size: 9px;
  font-weight: bold;
  letter-spacing: 0.1em;
}

.ecc-analyst {
  font-family: var(--font-cond);
  font-size: 13px;
  font-weight: 700;
}

.ecc-task {
  font-size: 12px;
  color: var(--text-secondary);
}

.ecc-time {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
}

.ecc-desc {
  font-size: 12px;
  color: var(--text-secondary);
}

.ecc-actions {
  display: flex;
  gap: 6px;
  align-items: center;
  flex-shrink: 0;
}

/* ============ AI INSIGHTS PANEL ============ */
.ai-insights-panel {
  margin-bottom: 16px;
  position: relative;
  overflow: visible;
}

.ai-badge {
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.12em;
  padding: 3px 10px;
  border-radius: 2px;
}

.ai-badge-critical {
  background: rgba(255,59,59,0.15);
  color: var(--danger);
  border: 1px solid var(--danger);
  animation: pulse-danger 1.5s ease-in-out infinite;
}

.ai-badge-warning {
  background: rgba(255,149,0,0.15);
  color: var(--warn);
  border: 1px solid var(--warn);
}

.ai-badge-ok {
  background: rgba(0,230,118,0.12);
  color: var(--success);
  border: 1px solid var(--success);
}

@keyframes pulse-danger {
  0%, 100% { box-shadow: 0 0 0 0 rgba(255,59,59,0.4); }
  50%       { box-shadow: 0 0 0 6px rgba(255,59,59,0); }
}

.ai-insights-body {
  padding: 10px 16px 14px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.ai-scanning {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--muted);
  letter-spacing: 0.1em;
  animation: blink 1.2s step-end infinite;
  padding: 4px 0;
}

.ai-card {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 14px;
  border-radius: var(--radius);
  font-size: 12px;
  line-height: 1.4;
  flex: 1 1 280px;
  min-width: 240px;
  max-width: 520px;
  transition: transform 0.15s;
}

.ai-card:hover { transform: translateY(-1px); }

.ai-card-critical {
  background: rgba(255,59,59,0.10);
  border: 1px solid rgba(255,59,59,0.4);
  color: #ffaaaa;
}

.ai-card-warning {
  background: rgba(255,149,0,0.10);
  border: 1px solid rgba(255,149,0,0.35);
  color: #ffc87a;
}

.ai-card-info {
  background: rgba(0,200,255,0.08);
  border: 1px solid rgba(0,200,255,0.25);
  color: var(--text-secondary);
}

.ai-card-ok {
  background: rgba(0,230,118,0.07);
  border: 1px solid rgba(0,230,118,0.20);
  color: var(--success);
}

.ai-card-icon { font-size: 15px; flex-shrink: 0; }
.ai-card-text { flex: 1; }

/* ============ ANALYTICS ROW ============ */
.analytics-row {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
  margin-bottom: 20px;
}

.analytic-card {
  background: var(--bg-panel2);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 14px 16px;
  position: relative;
  overflow: hidden;
  transition: border-color 0.2s;
}

.analytic-card:hover { border-color: var(--border-bright); }

.analytic-card::after {
  content: '';
  position: absolute;
  bottom: 0; left: 0; right: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--accent), transparent);
  opacity: 0.4;
}

.analytic-card.analytic-risk::after {
  background: linear-gradient(90deg, var(--warn), transparent);
}

.analytic-label {
  font-family: var(--font-mono);
  font-size: 9px;
  color: var(--muted);
  letter-spacing: 0.15em;
  text-transform: uppercase;
  margin-bottom: 6px;
}

.analytic-value {
  font-family: var(--font-cond);
  font-size: 30px;
  font-weight: 900;
  color: var(--accent);
  line-height: 1;
}

.analytic-sub {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  margin-top: 4px;
}

/* ============ REASSIGNED BADGE ============ */
.badge-reassigned {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: 9px;
  color: var(--accent4);
  background: rgba(255,214,10,0.12);
  border: 1px solid rgba(255,214,10,0.3);
  border-radius: 2px;
  padding: 1px 5px;
  letter-spacing: 0.05em;
  vertical-align: middle;
  margin-left: 4px;
}

/* ============ ANALYST MANAGER ROW (updated) ============ */
.analyst-mgr-row {
  display: grid;
  grid-template-columns: 110px 80px 80px 80px 44px 1fr 36px;
  gap: 6px;
  align-items: center;
  padding: 10px 16px;
  border-bottom: 1px solid var(--border);
}

.analyst-mgr-row:last-child { border-bottom: none; }

/* ============ AUDIT TAG ============ */
.tag-audit { background: rgba(192,132,252,0.15); color: #c084fc; }

/* ============ CURRENT TASK EDIT BUTTON ============ */
.current-task-item { justify-content: space-between; display: flex; flex-direction: column; }
.current-task-item .btn-small { align-self: flex-end; margin-top: 6px; }

/* ============ SEO / ABOUT SECTION ============ */
#tab-about { max-width: 900px; margin: 0 auto; }

.seo-section {
  background: var(--bg-panel);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 32px 36px;
  margin-bottom: 24px;
}

.seo-section h2 {
  font-family: var(--font-cond);
  font-size: 22px;
  font-weight: 900;
  letter-spacing: 0.08em;
  color: var(--accent);
  margin-bottom: 16px;
  text-transform: uppercase;
}

.seo-section h3 {
  font-family: var(--font-cond);
  font-size: 15px;
  font-weight: 700;
  color: var(--text-primary);
  margin: 20px 0 8px;
  letter-spacing: 0.05em;
}

.seo-section p {
  color: var(--text-secondary);
  line-height: 1.8;
  font-size: 13px;
  margin-bottom: 12px;
}

.seo-feature-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
  margin-top: 16px;
}

.seo-feature-card {
  background: var(--bg-panel2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 16px;
}

.seo-feature-card .feature-icon { font-size: 24px; margin-bottom: 8px; }
.seo-feature-card .feature-title {
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 13px;
  color: var(--text-primary);
  letter-spacing: 0.05em;
  margin-bottom: 6px;
}
.seo-feature-card .feature-desc { font-size: 12px; color: var(--text-secondary); line-height: 1.6; }

.seo-faq-item {
  border: 1px solid var(--border);
  border-radius: var(--radius);
  margin-bottom: 12px;
  overflow: hidden;
}

.seo-faq-q {
  padding: 14px 18px;
  font-family: var(--font-cond);
  font-weight: 700;
  font-size: 14px;
  letter-spacing: 0.04em;
  cursor: pointer;
  background: var(--bg-panel2);
  color: var(--text-primary);
  display: flex;
  justify-content: space-between;
  align-items: center;
  user-select: none;
}

.seo-faq-q:hover { color: var(--accent); }

.seo-faq-a {
  display: none;
  padding: 14px 18px;
  color: var(--text-secondary);
  font-size: 13px;
  line-height: 1.8;
  border-top: 1px solid var(--border);
}
.seo-faq-a.open { display: block; }

/* ============ RESPONSIVE ============ */
@media (max-width: 1200px) {
  .kpi-row { grid-template-columns: repeat(3, 1fr); }
  .main-grid { grid-template-columns: 1fr; }
  .agent-panel { grid-row: auto; }
  .pto-grid { grid-template-columns: repeat(3, 1fr); }
  .break-schedule-grid { grid-template-columns: 1fr 1fr; }
  .analytics-row { grid-template-columns: repeat(2, 1fr); }
  .seo-feature-grid { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 768px) {
  .header { flex-wrap: wrap; gap: 10px; }
  .kpi-row { grid-template-columns: repeat(2, 1fr); }
  .pto-grid { grid-template-columns: 1fr 1fr; }
  .break-schedule-grid { grid-template-columns: 1fr; }
  .nav-tabs { overflow-x: auto; }
  .tab-btn { white-space: nowrap; font-size: 11px; padding: 10px 14px; }
  .live-clock { font-size: 20px; }
  .breaks-header-row { grid-template-columns: 1fr; }
  .analytics-row { grid-template-columns: 1fr 1fr; }
  .ai-card { flex: 1 1 100%; max-width: 100%; }
  .seo-feature-grid { grid-template-columns: 1fr; }
  .seo-section { padding: 20px; }
  .ecc-row { grid-template-columns: 1fr; gap: 8px; }
  .analyst-mgr-row { grid-template-columns: 1fr 1fr; flex-wrap: wrap; }
}

/* ============ DYNAMIC SHIFT CONFIG EXTRAS ============ */
.btn-danger {
  background: rgba(255,59,59,0.12);
  color: var(--danger);
  border: 1px solid var(--danger);
  padding: 8px 18px;
  font-family: var(--font-mono);
  font-size: 12px;
  border-radius: var(--radius);
  cursor: pointer;
  letter-spacing: 0.05em;
  transition: all 0.2s;
}
.btn-danger:hover { background: var(--danger); color: #fff; }

.btn-mgr {
  background: transparent;
  color: var(--accent4);
  border: 1px solid var(--accent4);
  padding: 6px 14px;
  font-family: var(--font-mono);
  font-size: 11px;
  border-radius: var(--radius);
  cursor: pointer;
  letter-spacing: 0.05em;
  transition: all 0.2s;
}
.btn-mgr:hover { background: var(--accent4); color: var(--bg-base); }

.btn-logout {
  background: transparent;
  color: var(--text-secondary);
  border: 1px solid var(--border-bright);
  padding: 6px 14px;
  font-family: var(--font-mono);
  font-size: 11px;
  border-radius: var(--radius);
  cursor: pointer;
  letter-spacing: 0.05em;
  transition: all 0.2s;
}
.btn-logout:hover { color: var(--danger); border-color: var(--danger); }

/* Severity badges used in error command center */
.sev-low      { background: rgba(0,230,118,0.15); color: var(--success); }
.sev-medium   { background: rgba(255,149,0,0.15); color: var(--warn); }
.sev-high     { background: rgba(255,59,59,0.2);  color: var(--danger); }
.sev-critical { background: rgba(255,59,59,0.35); color: #ff6b6b; animation: pulse-danger 1s ease-in-out infinite; }

/* User badge */
.user-badge {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
}
.user-badge-name {
  font-family: var(--font-cond);
  font-size: 15px;
  font-weight: 700;
  color: var(--text-primary);
  letter-spacing: 0.05em;
  line-height: 1;
}
.user-badge-role {
  font-family: var(--font-mono);
  font-size: 9px;
  letter-spacing: 0.12em;
  margin-top: 2px;
}
.role-admin  { color: var(--accent4); }
.role-analyst { color: var(--accent2); }

/* Login hint colours */
.login-hint { margin-top: 18px; display: flex; flex-direction: column; gap: 6px; font-size: 11px; color: var(--muted); font-family: var(--font-mono); }
.login-hint-row { display: flex; gap: 8px; align-items: center; }
.login-hint-role { padding: 1px 7px; border-radius: 2px; font-size: 10px; font-weight: bold; }
.admin-role  { background: rgba(255,214,10,0.15); color: var(--accent4); border: 1px solid var(--accent4); }
.analyst-role { background: rgba(0,255,157,0.1); color: var(--accent2); border: 1px solid var(--accent2); }

/* Login screen */
.login-screen {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: radial-gradient(ellipse at 60% 40%, rgba(0,200,255,0.04) 0%, var(--bg-base) 70%);
}
.login-box {
  background: var(--bg-panel);
  border: 1px solid var(--border-bright);
  border-radius: var(--radius-lg);
  padding: 40px 44px;
  width: 380px;
  max-width: 95vw;
  box-shadow: 0 24px 60px rgba(0,0,0,0.7);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0;
}
.login-logo {
  font-size: 48px;
  color: var(--accent);
  text-shadow: 0 0 30px var(--accent);
  margin-bottom: 10px;
  animation: pulse-glow 3s ease-in-out infinite;
}
.login-title {
  font-family: var(--font-cond);
  font-size: 28px;
  font-weight: 900;
  letter-spacing: 0.15em;
  color: var(--text-primary);
  line-height: 1;
}
.login-subtitle {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  letter-spacing: 0.2em;
  margin-top: 4px;
  margin-bottom: 28px;
}
.login-fields { width: 100%; display: flex; flex-direction: column; gap: 14px; }
.login-field-group { display: flex; flex-direction: column; gap: 6px; }
.login-label {
  font-family: var(--font-mono);
  font-size: 10px;
  color: var(--muted);
  letter-spacing: 0.15em;
}
.login-input {
  background: var(--bg-panel2);
  border: 1px solid var(--border-bright);
  color: var(--text-primary);
  padding: 10px 14px;
  border-radius: var(--radius);
  font-family: var(--font-ui);
  font-size: 13px;
  outline: none;
  transition: border-color 0.2s;
  width: 100%;
}
.login-input:focus { border-color: var(--accent); box-shadow: 0 0 12px rgba(0,200,255,0.15); }
.login-error {
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--danger);
  background: rgba(255,59,59,0.1);
  border: 1px solid var(--danger);
  border-radius: var(--radius);
  padding: 8px 12px;
}
.login-btn {
  background: var(--accent);
  color: var(--bg-base);
  border: none;
  padding: 12px;
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: bold;
  letter-spacing: 0.1em;
  border-radius: var(--radius);
  cursor: pointer;
  transition: all 0.2s;
  width: 100%;
  margin-top: 4px;
}
.login-btn:hover { background: #33d6ff; box-shadow: 0 0 20px rgba(0,200,255,0.4); }